CASA New Orleans is currently seeking an Advocate Supervisor to provide support and supervision to CASA volunteers under the jurisdiction of the 34th JDC. Our ideal candidate has a degree in a social service or legal field, is already familiar with the child welfare system, and is passionate about the St. Bernard community. Time will be split between St. Bernard Parish and the main office in downtown New Orleans. Salary range: $35,000-40,000. Please send a cover letter and resume to email@example.com by December 20.
Position Title: Advocate Supervisor
Reports To: Program Manager
Nature of Work: Provides support and supervision to CASA volunteers who are appointed to advocate for abused and neglected children.
- Bachelor’s degree in social work, criminal justice or social service related field and two years post-degree work experience.
- Master’s degree preferred and can be substituted for two years experience.
- Knowledge of juvenile court and the child welfare system is preferred.
- Success in this position requires strong interpersonal and communication skills, ability to effectively manage volunteers and navigate complex systems and institutions.
- Ensures the quality of case investigation, case monitoring and other advocacy efforts of Advocates.
- Assist in screening of potential volunteer candidates by helping to review applications and participating in personal interviews.
- Conduct components of Advocate trainings and in-services, as appropriate.
- Ensures that Advocates are prepared for hearings and meetings.
- Assists in the formulation and presentation of case recommendations.
- Attends hearings with the Advocates.
- Assists volunteers in understanding their role in advocating appropriately.
- Work closely with judges and court staff and ensure that Advocates prepare and submit court reports in a timely manner.
- Maintain case files and notes and ensure the availability of required data.
- Ensure that special needs of children in assigned cases are addressed in Advocates’ recommendations to court., keep office staff informed of changes in advocates’ status (e.g. resignation, etc).
- Maintain at least monthly contact with each Advocate under their supervision.
- Ensure that all reports are typed and delivered in a timely manner.
- Maintains database records on all cases, files, reports and assigned volunteers.
- Keeps other statistical records as required.
- Ensure that each case under supervision is being monitored and actively supervised.
- Conduct needs assessments, visits children and submits status reports to Court if advocate not assigned.
- Adhere to all personnel policies and procedures as outlined in the agency’s Personnel Manual.
- Perform other duties as assigned the Program Manager.